Privacy Policy

Privacy Policy of shop.maurel.com

This website collects some Personal Data from its Users.
This document can be printed using the print command present in the settings of any browser.

Data Controller: Maurel S.r.l, Via del Commercio, 4 27038 Robbio (PV), Italy
Data Controller email: info@maurel.com

Types of data collected

The Personal Data collected by this website, independently, include: Cookies, Usage data and all the data necessary for billing and shipping the goods.
Complete details on each type of data collected are provided in the dedicated sections of this Privacy Policy or through specific information texts displayed before the data is collected.
Personal Data is freely provided by the User or, in the case of Usage Data, collected automatically when using this website.
Unless otherwise specified, all data requested by this website are mandatory. If the User refuses to communicate them, it may be impossible for this website to provide the Service. In cases where this website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or of other tracking tools - by this website or by the owners of third party services used by this website, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to further purposes described in this document and in the Cookie Policy, if available.
The User is responsible for the Personal Data of third parties obtained, published or shared through this website and guarantees to have the right to communicate or disseminate them, holding the Data Controller harmless from any liability to third parties.

Method and place of processing of the collected data

Processing methods

The Data Controller takes all the appropriate security measures aimed at preventing unauthorized access, disclosure, amendment or destruction of Personal Data.
Processing is carried out using IT and/or telematic tools, with organizational and with logic methods strictly related to the purposes shown. In addition to the Data Controller, in some cases, other subjects involved in the organization of this website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, can access the Data. The updated list of the Data Processors can always be requested from the Data Controller.

Legal basis of the processing

The Data Controller processes the Personal Data of the User if one of the following conditions applies:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is regulated by European standards on the protection of Personal Data;
• the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
• the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
• the processing is necessary for the execution of a task of public interest or for the exercise of public authority vested in the Data Controller;
• the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and, in particular, to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.
The User's Personal Data may be transferred to a Country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more Countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check if one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller by contacting it based on the details listed above.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.
Therefore:

• Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of this contract is completed.
• Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is met. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the processing of collected data

The User Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or executive actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Statistics, Contacting the User and Interaction with external social networks and platforms.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.

Details on the processing of Personal Data

Personal Data are collected for the following purposes (if present and activated) and using the following services:

Contacting the User

Mailing list or newsletter (this website)
By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional one, relating to this website may be sent. The User's email address may also be added to this list as a result of registering on this website or after making a purchase.
Personal Data processed: surname, name, email, telephone number.
Place of processing: Italy - Maurel-s.r.l.

Contact form (this website)
By filling in the contact form with his/her data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.
Personal Data processed: email and any additional data entered voluntarily in the message.
Place of processing: Italy - Maurel-s.r.l.

Interaction with social networks and external platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this website.
The interactions and information acquired from this website are in any case subject to the User's privacy settings relating to each social network.
This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out of the respective services to make sure that the data processed on this website is not connected back to the User's profile.
The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.
Personal data processed: Cookies, Usage data.
Place of processing: United States – Privacy Policy.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Matomo is the technology used. No personal data identifying the User are collected on the internally managed platform, but only generic data for the purpose of tracing and examining the use of this website and compiling reports.
Furthermore, the data collected are not communicated or disclosed to third parties.
Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.
Personal data processed: Cookies, Usage data.
Place of processing: Italy - Maurel-s.r.l.

User Rights

Users can exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

• withdraw consent at any time. The User can revoke the consent to the processing of his/her Personal Data previously expressed.
• oppose the processing of his/her data. The User may object to the processing of his/her Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
• access his/her data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
• verify and request rectification. The User can verify the correctness of his/her Data and request their updating or correction.
• obtain the limitation of the processing. When certain conditions are met, the User can request the limitation of the processing of his/her Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
• obtain the cancellation or removal of his/her Personal Data. When certain conditions are met, the User can request the cancellation of his/her Data by the Data Controller.
• receive his/her data or have them transferred to another data controller. The User has the right to receive his/her Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain their unhindered transfer to another data controller. This provision is applicable when the Data are processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
• propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise the rights

To exercise the User's rights, Users can direct a request to the contact details of the Data Controller indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.

Cookie Policy

This website uses Tracking Tools. To find out more, the User can consult the Cookie Policy.

Further information on the processing

Defense in court

The User's Personal Data may be used by the Data Controller in court or in the preparatory stages for his/her eventual establishment for the defense against abuse in the use of this website or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this Privacy Policy, this website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this website and any third-party services used by it may collect system logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this Policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

This website does not support "Do Not Track" requests.
To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by notifying Users on this page and, if possible, on this website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Please, therefore, consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes involve processing whose legal basis is consent, the Data Controller will collect the User consent again, if necessary.

Last amendment: 18 April 2021