1. Right of withdrawal
8.1. The provision of the present article 8) are reserved only for Customer with express exclusion for professional Buyer. When professional Buyer withdraws the Purchase Order, the Seller will be authorized to collect and/or retain the Price.
8.2. Only if the Customer will have the right to withdraw from the agreement concluded with the Seller without any penalty and without specifying the reason, with the term of fourteen (14) days beginning from the day of the Product delivery.
8.3. In case of withdrawal, the Customer will return the Products to the Seller by courier, with costs borne by the Buyer and according to the instructions received by the Seller. The Products return will be completed within 14 (fourteen) days from the withdrawal notice.
8.4. The Products:
- must be returned in their entirety and not just parts or components of them, even in the case of kits;
- not have been used, worn, washed or damaged; they must not be dirty nor show obvious signs of wear;
- must be returned in the packaging in which they arrived, complete with all accessories and labels.
8.5. In case of withdrawal by the Customer, the Seller will refund the Price, except for the necessary costs which remain in charge on the Customer:
- Additional shipment costs when the Customer chose a different courier or shipment than the one provided by the Seller;
- Additional costs deriving from the choice of the Customer to return the Products in several moments and several deliveries. In these cases, only the first delivery will be for free for the Customer;
- When the Customer and his delivery address will be located out of Italy.
8.6. After the exercise of withdrawal right by the Customer, the Seller send him a return confirmation email (hereinafter “Return Confirmation”).
8.7. The Seller will refund to the Costumer the Products Price paid within 14 (fourteen) days from the date of the delivery, with the right, until then, to retain the amount of the Price when already paid.
8.8. The Seller will execute the refund with the same payment, otherwise agreed between Parties.
8.9. In case of breach of the present article 8), the Customer will not have the right to receive the refund.
8.10. The right of withdrawal is always excluded in case of Customise Products.